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Cancellation Policy

02/09/2021 by achesman

Cancellation Policy

We want to ensure transparency and clarity regarding cancellations for reservations made through our platform. Please note that cancellation policies vary depending on the listing owner and the specific accommodation or experience booked. As we facilitate connections between guests and private owners who list caravans on our platform, it’s important to understand that the cancellation policy for each listing is determined by the owner themselves.


Cancellation policies are set by individual caravan owners and may vary. Guests are encouraged to review the cancellation policy stated on the listing page before booking. Please be aware that the cancellation policy provided by the owner will apply in the event of any cancellations.

What to Do in Case of Cancellation

If you need to cancel a reservation, please refer to the cancellation policy stated on the listing page for instructions on how to proceed. As we do not handle the financial transactions or refunds for bookings, any refunds or credits will be processed according to the cancellation policy set by the owner.


Refunds for cancellations are managed by the caravan owner according to their specified cancellation policy. The timeframe for receiving refunds may vary depending on the owner’s refund policy and the payment method used for the booking.

Contact Us

If you have any questions or concerns regarding a cancellation or the cancellation policy for a specific listing, please don’t hesitate to contact us. We’re here to assist you and ensure a smooth booking experience.

Please Note

It’s important to carefully review the cancellation policy provided by the caravan owner before making a reservation. As policies may vary, guests should familiarize themselves with the specific terms and conditions outlined by the owner.

We appreciate your understanding and cooperation in adhering to the cancellation policies set by our listing owners. If you have any further inquiries or require assistance, feel free to reach out to us at any time.

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