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Cancellation Policy

02/09/2021 by achesman

Cancellation Policy

We want to ensure transparency and clarity regarding cancellations for reservations made through our platform. Please note that cancellation policies vary depending on the listing owner and the specific accommodation or experience booked. As we facilitate connections between guests and private owners who list caravans on our platform, it’s important to understand that the cancellation policy for each listing is determined by the owner themselves.

Overview

Cancellation policies are set by individual caravan owners and may vary. Guests are encouraged to review the cancellation policy stated on the listing page before booking. Please be aware that the cancellation policy provided by the owner will apply in the event of any cancellations.

What to Do in Case of Cancellation

If you need to cancel a reservation, please refer to the cancellation policy stated on the listing page for instructions on how to proceed. As we do not handle the financial transactions or refunds for bookings, any refunds or credits will be processed according to the cancellation policy set by the owner.

Refunds

Refunds for cancellations are managed by the caravan owner according to their specified cancellation policy. The timeframe for receiving refunds may vary depending on the owner’s refund policy and the payment method used for the booking.

Contact Us

If you have any questions or concerns regarding a cancellation or the cancellation policy for a specific listing, please don’t hesitate to contact us. We’re here to assist you and ensure a smooth booking experience.

Please Note

It’s important to carefully review the cancellation policy provided by the caravan owner before making a reservation. As policies may vary, guests should familiarize themselves with the specific terms and conditions outlined by the owner.

We appreciate your understanding and cooperation in adhering to the cancellation policies set by our listing owners. If you have any further inquiries or require assistance, feel free to reach out to us at any time.

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  • About

    Welcome to CosyCaravan, where we bring together caravan owners and guests seeking memorable holidays! Our mission is to create joyful experiences for people by connecting them with cosy caravan retreats across stunning destinations.

    At CosyCaravan, we understand the importance of family time and affordable getaways. Our platform is designed to make it easy for caravan owners to share their welcoming spaces with guests, ensuring that every booking is filled with warmth and comfort without breaking the bank.

    Transparency is fundamental to us. We believe in open communication and fair transactions. Therefore, we do not handle any monetary exchanges; instead, we provide a platform for owners and guests to connect directly.

    Driven by the feedback of the community, we continually strive to enhance the CosyCaravan experience. Whether it’s through social engagement or user suggestions, we’re dedicated to making family holidays even more memorable and enjoyable.

    So, whether you’re a caravan owner ready to host families for their next holiday or a family seeking a cosy retreat, join us at CosyCaravan and let’s create unforgettable memories together!